5.9 Safe to install
ServiceDesk Plus is an IT help desk application that can now be accessed from your Android mobile devices, providing portability and accessibility to users. With this application, users can conveniently manage and close help desk tickets on the go. You can log in, handle ticket details, and view all relevant information in a single interface.
- Log in, manage, and close help desk tickets
- Record detailed ticket information like subject, descriptions, resolutions, attachments, tasks, work logs, and notes
Users can also interact with end-users efficiently with features such as allowing them to log tickets from the mobile app, live conversations, and responding to queries within the ticket interface.
- Create personal views or use default options like all tickets, unassigned tickets, SLA violated tickets
- Monitor response and resolution SLAs with status flags
ServiceDesk Plus offers comprehensive help desk features for a seamless user experience. To get started, users can sign up for an account, download the mobile app, and log in.
- Sign up for a ServiceDesk Plus account
- Download and install the mobile app
- Login to access the features
You can even explore a demo of the mobile app before committing. By installing the app and using demo credentials (Username: demo, Password: demo), you can preview its functionalities. Experience ServiceDesk Plus with a free 30-day trial available at http://bit.ly/1OxZB0N.
Overview
IT HelpDesk - ServiceDesk Plus is a Freeware software in the category Business developed by ManageEngine.
The latest version of IT HelpDesk - ServiceDesk Plus is 5.9, released on 05/08/2024. It was initially added to our database on 05/08/2024.
IT HelpDesk - ServiceDesk Plus runs on the following operating systems: Android.
Users of IT HelpDesk - ServiceDesk Plus gave it a rating of 4 out of 5 stars.
Screenshots (Click to view larger)
Latest Reviews
|
Storage and Network Calculator
Optimize Your Storage Needs with Hikvision's Storage and Network Calculator |
|
|
FoneTool
Stay Connected with FoneTool! |
|
Windows PC Health Check
Keep Your PC Running Smoothly with Windows PC Health Check! |
|
Sweet Home 3D
Design Your Dream Space with Ease using Sweet Home 3D! |
|
EasyUEFI
Manage UEFI boot options easily with EasyUEFI. |
|
AppKiwi
AppKiwi: A Seamless Platform for App Distribution |
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
|
|
Microsoft Edge
A New Standard in Web Browsing |
|
|
Google Chrome
Fast and Versatile Web Browser |
|
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
|
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
Browse
Latest Updates
Joule for Talents 2.0.46
Abandon traditional paper curricula and countless interviews with little prospect of success. Joule provides access to the most relevant job opportunities tailored to your personality, facilitating a faster and more efficient path to your …
Drawing Grid Maker 1.2
Effortlessly Create Custom Drawing Grids with Drawing Grid Maker
Cars Game 1.1.7
The Cars Memory Game stands out as a comprehensive tool for cognitive development and enhancement of visual memory capabilities.
Pakistani Dramaz All 1.7
This application provides access to a comprehensive library of Pakistani dramas, allowing users to view all episodes, both recent releases and classic titles, in high-quality resolution.
CYPHER For Business 7.0.0.1
The Android Mobile App for CYPHER For Business provides comprehensive access to its core functionalities, enabling users to utilize the platform more effectively in a mobile context.
