IT HelpDesk - ServiceDesk Plus 5.9

ServiceDesk Plus is an IT help desk application that can now be accessed from your Android mobile devices, providing portability and accessibility to users. With this application, users can conveniently manage and close help desk tickets on the go. You can log in, handle ticket details, and view all relevant information in a single interface.

• Log in, manage, and close help desk tickets
• Record detailed ticket information like subject, descriptions, resolutions, attachments, tasks, work logs, and notes

Users can also interact with end-users efficiently with features such as allowing them to log tickets from the mobile app, live conversations, and responding to queries within the ticket interface.

• Create personal views or use default options like all tickets, unassigned tickets, SLA violated tickets
• Monitor response and resolution SLAs with status flags

ServiceDesk Plus offers comprehensive help desk features for a seamless user experience. To get started, users can sign up for an account, download the mobile app, and log in.

• Sign up for a ServiceDesk Plus account
• Download and install the mobile app
• Login to access the features

You can even explore a demo of the mobile app before committing. By installing the app and using demo credentials (Username: demo, Password: demo), you can preview its functionalities. Experience ServiceDesk Plus with a free 30-day trial available at http://bit.ly/1OxZB0N.